The Right Remedy
Details
Category :
Client :
Remedy Financial
Tools :
Deliverables
Email Marketing
Social Media
The Challenge
How do we keep clients up to date in a government that is constantly changing?
Remedy has been in business for over 20 years and prides itself on their personal relationship with their clients. However, their day to day is constantly filled with phone calls and answering emails about questions in regards to IRS, deadlines, and potential scams.
Remedy Sub-Brand Logo
My Solution
I implemented a monthly newsletter and social media for our clients to keep them informed on DOR and Remedy Tax updates. This makes the updates digestable, reaches multiple clients at once and answers a few questions they may have before they call or email.
Social Media
The Outcome
Email & call influx reduced from 15-25 per day to 10-12 questions per week. Social media engagement increased to 3k views per post and clients informed us that the newsletters were actually helpful for things such as making sure they stayed on top of deadlines.
Newsletter
